Terms of Service

1. Your agreement with us

These Terms of Service govern your use of SiteMagnetIQ’s marketing website, free tools, dashboard, audits, and reports. Your agreement is with SiteMagnetIQ. By creating an account or purchasing a plan after being shown these terms, you agree to them. Our Privacy Policy explains how we handle information, and our Refund Policy explains refunds.

You must be at least 18 and legally able to enter this agreement. If acting for an organization, you must have authority to bind it. Separate affiliate program terms apply when you join that program.

2. Accounts and workspaces

Provide accurate account details, protect your credentials, and notify us of suspected unauthorized use. You are responsible for activity you authorize through your account. Workspace owners manage subscriptions, invitations, permissions, and access to shared website data.

Creating an account does not start a paid subscription. New workspaces must choose and pay for a plan before adding websites or running paid audits. There is no free trial. Affiliate accounts can apply to the affiliate program without buying an audit subscription.

3. Service and audit limits

SiteMagnetIQ analyzes public website pages for observable SEO, AI search readiness, conversion, trust, accessibility, ecommerce, local business, and content signals. Plan limits and available features are shown in pricing and billing.

Audits reflect the pages and content successfully collected at the time of a crawl. Page limits, robots rules, firewalls, sign-in requirements, and content loaded only through JavaScript can limit coverage. Findings may be incomplete or incorrect, and you should review evidence before making changes.

The service does not change your website automatically, measure live AI mentions, or guarantee search placement, AI citations, conversions, or revenue. An accessibility score is not a certification or legal compliance assessment. You are responsible for decisions and changes made using the findings.

4. Acceptable use

• Only submit websites you own, manage, or have permission to audit, and ensure you have the rights needed to process their content.
• Do not use the service for unlawful activity, infringement, harassment, fraud, or distribution of malicious content.
• Do not bypass security, access private systems without authorization, interfere with other customers, resell account access without permission, or evade plan limits.
• Do not submit passwords, payment card details, or sensitive personal information in audit URLs or tool inputs.

We may restrict abusive activity to protect the service and the websites it accesses.

5. Payments and renewals

Paddle is our merchant of record and authorized reseller. Purchases are also subject to the Paddle Buyer Terms. The checkout shows the amount, currency, applicable taxes, and billing frequency before you pay.

Monthly and annual subscriptions renew automatically at the selected interval until canceled. Annual plans are charged for the full year upfront. Lifetime is a single payment with no recurring subscription fee for the Lifetime plan’s included features while SiteMagnetIQ continues to operate; it does not include every future product or separately priced add-on.

Plan or billing-frequency changes may take effect immediately with prorated charges or credits. Review the displayed price and billing details before confirming a change. We will give notice of subscription price changes before they apply, as required by law, so you can cancel before renewal. Failed or overdue payments may interrupt paid access.

6. Cancellation and refunds

You can manage or cancel a subscription through Plans & Billing → Manage payment & invoices, the management link in your Paddle receipt, or Paddle buyer support. Cancel before your next renewal to prevent the next charge. Unless the cancellation flow states otherwise, access continues through the paid billing period.

Cancellation and refunds are separate. A cancellation does not automatically refund an existing payment or delete your account. Refunds, withdrawal rights, and payment issues are covered by our Refund Policy, Paddle’s terms, and applicable law. Mandatory consumer rights always apply.

7. Content and ownership

You retain your rights in the information and website content you submit. You authorize us to access, store, and process that content as needed to deliver audits, reports, and related service features. This permission does not transfer ownership of your website to us.

SiteMagnetIQ retains rights in its software, branding, and audit methods. During authorized use, you may use the service and download or share reports within your plan’s permissions, including reports for clients you are authorized to serve. Third-party content and trademarks remain the property of their owners.

8. Availability and termination

We may maintain, update, or change the service. We do not promise uninterrupted availability. If a material change removes a paid feature during a prepaid period, contact us to discuss an appropriate remedy under applicable law.

We may suspend or terminate access for material violations, nonpayment, security threats, or legal requirements. Where practical, we give notice and an opportunity to resolve the issue. You can stop using the service, cancel renewal, or contact us to close your account. Export reports you need before closing your account; retention is described in the Privacy Policy.

9. Warranties and liability

To the extent permitted by law, the service and audit findings are provided as available, without a promise that every issue will be detected or that any particular business outcome will result. We do not exclude warranties, service standards, refunds, or other remedies that applicable law makes mandatory.

To the extent permitted by law, SiteMagnetIQ is not liable for indirect or consequential losses, including lost profits arising from use of the service. Our total liability for claims relating to the service is limited to the amount you paid for the service during the 12 months before the event giving rise to the claim. This limit does not apply to fraud, willful misconduct, or any liability that cannot legally be limited or excluded.

10. Changes and disputes

We update the date above when these terms change and give appropriate notice of material changes before they take effect. Changes do not remove accrued rights or retroactively change completed purchases. If a change requires renewed agreement under applicable law, we will request it.

If you have a concern, contact us so we can try to resolve it. Applicable law determines governing law and the courts available for disputes; these terms do not remove mandatory protections or your right to bring a claim in a court available under consumer law. If a provision is unenforceable, the remaining terms continue to apply.

Contact us

For questions about this policy, privacy requests, or help with your account, contact SiteMagnetIQ at [email protected]. For payment or refund assistance, you can also visit Paddle buyer support.